PERFORMANCE
IMPROVEMENT PROPOSAL
JMU CENTER FOR INSTRUCTIONAL TECHNOLOGY
The Crux View Consulting Team began researching the JMU Center for Instructional Technology for ways to improve performance and efficiency in September 2014. CIT hired CVC to specifically increase efficiency among the student employees in the department.
After close research and analysis, the Crux View Consulting team identified and developed solutions for the three main problem areas pertaining to the student Learning Technology Consultant position. The following proposal display the process, findings, and changes made throughout this investigation.
CIT BACKGROUND
Service of the Libraries &
Educational Technologies at
James Madison University
2 locations on campus:
Carrier & Rose Libraries
Different services in each location
Carrier Services: Classroom
Keys, Canvas, Clickers, audio recording, and basic computer software troubleshooting
MISSION:
To lead, support and advocate for the meaningful integration of appropriate
technologies into the academic experience.
GOALS:
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Stay informed of emerging technologies and related issues
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effective technological pedagogy
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Resources, people, equipment, money, and space to promote use of digital content into learning
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research and development
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Management and support of instructional technology systems
ORGANIZATIONAL STRUCTURE
STRENGTHS, WEAKNESSES, OPPORTUNITIES, THREATS
